Privacy Policy

1. Introduction

Mecardo regards customer privacy as an important part of our relationship with our customers.  The following privacy policy applies to all Mecardo users, and conforms to Internet privacy standards.  If you have questions or concerns regarding this statement, you should first contact Mecardo on 1300 987 742.
 

2. Collection of Information

In order to use the Mecardo website, we may require information from you in order to provide the best service possible.  All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email.  Any information collected by Mecardo is collected via correspondence from you or your company.  This may be via the telephone, email, mail or directly through our website.

3. Use of Collected Information

Any details collected from Mecardo customers are required in order to provide you with our services, and a high level of customer service.  Correspondence is recorded in order to provide service references.

4. Storage of Collected Information

The security of your personal information is important to us.  When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer (SSL) technology.  When credit card details are collected, we simply pass them on in order to be processed as required.  We never permanently store complete credit card details.  We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our website, you can email us at ask@mecardo.com.au

5. Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, updated, delete or deactivate it by emailing us at ask@mecardo.com.au

6. Subscriptions

If you purchase a subscription from us, we may request certain personally identifiable information from you.  You may be required to provide contact information (such as name, phone number and email) and financial information (such as credit card number, expiry date).  We use this information for billing purposes and to fulfil your subscription orders.  If we have trouble processing an order, we will use this information to contact you.
 

7. Communications

Mecardo uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details.  We may also use this information for other purposes, including some promotional emails.  If at any time you wish not to receive such correspondence, you can request to be removed from any mailing lists by emailing us at ask@mecardo.com.au

8. Third parties

Mecardo may, at its discretion, use other third parties to provide essential services on our site or for our business processes.  We may share your details as necessary for the third party to provide that service.  These third parties are prohibited from using your personally identifiable information for any other purpose.  Mecardo does not share any information with third parties for any unknown or unrelated uses.

9. Legal

We reserve the right to disclose our personally identifiable information as required by law and when we believe that disclosure if necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

10. Links

Links on the Mecardo website to external entities are not covered within this policy.  The terms and conditions set out in this privacy statement only cover the domain name of www.mecardo.com.au.

11  Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement on the homepage and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.  We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

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